My mom always told me that you can’t have everything but my customers don’t seem to believe her. Literally, I am not lying. My customers seem to believe that you can have quality, speed of delivery and low price all wrapped up together but I am here to tell you, it is just a myth. Who hasn’t in the past 24 months ordered some shiny, new, cool gadget off their Instagram or FaceBook feed only to learn this lesson one more time? You can’t have high quality, low cost, and immediate delivery. In the current environment of a broken supply chain this runs particularly true.
Quality – when you are looking for quality you are looking for something that will do what it is supposed to do, when it is supposed to do it every single time. It is a combination of reliability and consistency. It does what it is supposed to do and it ALWAYS does what it is supposed to do. It