Do you have experience in customer service?

Do you consider yourself computer/technology savvy especially with SAP?

Are you bilingual – English-French?

Do you have a desire to improve the environment with your work?

If so we may have the perfect job for you!!!

Our prestigious client in saint Constant is looking for a Customer service representative to join their growing team

What is in it for you?

Competitive base salary

Full benefits paid on the first day

Pleasant working environment with a strong sense of social responsibility

Responsibilities:

Ensures and supports implementation and compliance of Safety Programs

Communicates H&S priorities to customers as and when required.

Has an understanding of H&S requirements for customers that are associated with Geocycle

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints..

Processing orders, forms, applications, and requests.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Issue and revise procedures related to the delivery of materials.

Responsible for bank deposits, processing delivery weight tickets to customers and invoices.

Produce weekly/ monthly and ad-hoc reports as required.

Inventory consolidation for month-end

Ensures timely issuance of PO’s, agreements, invoices and necessary documentation

Manages all AP and AR

Qualifications:

Required Education:

Associates/Technical Degree Preferred

Sales/ Industrial experience

Computer/ Technology savvy / SAP Preferred

Experience: 1-2 years

Strong relational skills – able to build rapport and confidence with key influencers

Bilingual (English & French) preferred.

Keen desire to improve the environment, anchored on a pragmatic understanding of the economics needed to make a solution sustainable

Job Type: Full-time

Salary: $50,000.00-$55,000.00 per year

Schedule:

Day shift

Monday to Friday

Supplemental pay types:

Overtime pay

Ability to commute/relocate:

Saint-Constant, QC: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (preferred)

Experience:

Call center: 1 year (preferred)

Customer service: 1 year (preferred)

Shift availability:

Day Shift (preferred)