Oftentimes in an organization when an HR team is struggling to keep up with recruitment demand it will be suggested by “upper” management to find an agency to help where attention is required. It sounds like a simple solution to a problem but may create a conflict of interest for your HR team, and leave them feeling insecure instead of empowered and supported.
You may be wondering, why would a solution based approach leave them feeling insecure or conflicted? Simply put, some HR leaders feel insecure about utilizing an agency because it is an admission that they were unable to fill the roles themselves and that “FEELS” like a failure. More than that though, how can they be sure the agency will abide by company policy and practices. Let’s be clear, people that are skilled in HR are rule followers and makers by nature, they make lists and check boxes and create policy that supports strategy. They are the masters at systems and do